Optimal Process Efficiency for Mortgage Lenders

PROCESS EFFICIENCY: THE SKY IS THE LIMIT

Experience significant gains in appraisal process efficiency with
Appraisal Firewall's extensive, customizable feature set.

Watch a full-length video of Appraisal Firewall’s “Top Ten Features.”

These features were selected by mortgage banks, community banks, and credit unions as being their favorites among thousands of software features.

Review a host of other key features below.

Download our Top 10 Pamphlet

Request a Demo

Cost Saving Features

The features in Appraisal Firewall are second to none. While some boast about their technology to draw you in but don’t deliver, Appraisal Firewall delivers lenders multiple cost-saving features to help your bottom line in a slower market.

Use our Max Fee feature to save time negotiating with appraisers, save borrowers money, eliminate redisclosures, and save you money!
Custom fee sheet settings! Appraisal Firewall gives you the ability to set a fixed fee for the appraisal. This notifies the appraiser to accept the fixed fee, decline it, or conditionally accept and request a different fee.
Are any branches notorious for not collecting appraisal payments? Set each branch up differently to ensure consistent collection of payment.
Place an order requiring a credit card payment, and if a problem occurs with the card, switch the payment type to billing if needed.
Click Here to learn more about our cost saving features.

Efficient appraisal ordering

Appraisal Firewall offers mortgage lenders fast, highly intelligent appraisal ordering features that are proven to help lenders reduce loan processing time

Residential, commercial, FHA, USDA appraisal ordering
Automated, highly-intelligent order assignment ensures you get the most qualified appraiser based on subject property and appraisal product every time
Work directly with your known and trusted appraisers once they accept the order
Fully integrated with the LOS you need to create a seamless ordering process. We offer the most complete appraisal interface available in the Encompass LOS. Read more about it.

Appraisal lists and order management

Manage order lists at a glance, and customize how you want to view your order list data

Quickly find the order you need right now with filters, widget tools to organize your order lists, and advanced searching
Designate the information you want to see in your order list
Export all or only selected orders to a spreadsheet
Customize order data in columns for information at a glance
Customized columns are stored for future use each time you login

Communication features

At the heart of Appraisal Firewall is an all-encompassing communication system that keeps all parties aware of every appraisal order's progression toward completion.

Know the status of every order with instant messaging capabilities
Messaging features between lender and appraiser, with double-blind messaging the default on all lender-to-appraiser messages for your protection
Automated system messages texted or emailed to users lets you know what’s happening with each order as they progress toward completion
Connect with customer service in the application with all questions

Communication features

At the heart of Appraisal Firewall is an all-encompassing communication system that keeps all parties aware of every appraisal order's progression toward completion.

Know the status of every order with instant messaging capabilities
Messaging features between lender and appraiser, with double-blind messaging the default on all lender-to-appraiser messages for your protection
Automated system messages texted or emailed to users lets you know what’s happening with each order as they progress toward completion
Connect with customer service in the application with all questions

Effective team and user management features

get complete organizational oversight with Appraisal Firewall

Create administrators to easily oversee large-scale work: appraiser panel management, AMC management, branch management, user management, and more
Setup individual users and easily manage individuals and user groups
Configure users to administer work for other users, providing a global view of users and orders
Manage multiple offices and branches from one place
Upload investors’ exclusionary and/or inclusionary lists to manage which appraisers on your panel match or do not match your investor lists

Activity tracking and management

Management reporting features ensure you know what's happening with your orders, users, appraisers, and costs all the time

Pre-configured reports give you a baseline of data to track all user activity in the system
Create custom reports, and include whichever data points you prefer to bolster knowledge of system activity
The availability of any and all data components let you identify and anticipate order trends and appraisal costs

Activity tracking and management

Management reporting features ensure you know what's happening with your orders, users, appraisers, and costs all the time

Pre-configured reports give you a baseline of data to track all user activity in the system
Create custom reports, and include whichever data points you prefer to bolster knowledge of system activity
The availability of any and all data components let you identify and anticipate order trends and appraisal costs

Billing Features

With easy and flexible payment solutions for all loan products and preferences, Appraisal Firewall delivers the most competitive billing solutions to financial institutions.

Have your appraiser bill you via invoice
Multiple credit card payment features, including secure borrower-entered card options
Appraisal Firewall can bill you via ACH for completed orders, then remit payment to appraisers
Securely store Bank Account information on file
Click Here to view complete detail on billing features

Quality control features

Quality control features to protect your lending business and manage appraisal risk

Comprehensive appraisal risk management
Multi-layered features reduce cost, go beyond what's in the appraisal report
Automated QC workflow streamlines appraisal delivery and completion
Enable all QC features, or pick and choose based on your needs
Product offerings: Appraisal Scorecard auto-review, Appraisal Report Comparison Tool, manual review, completeness check, UAD check, plus CU and LCA risk scores

Quality control features

Quality control features to protect your lending business and manage appraisal risk

Comprehensive appraisal risk management
Multi-layered features reduce cost, go beyond what's in the appraisal report
Automated QC workflow streamlines appraisal delivery and completion
Enable all QC features, or pick and choose based on your needs
Product offerings: Appraisal Scorecard auto-review, Appraisal Report Comparison Tool, manual review, completeness check, UAD check, plus CU and LCA risk scores

Regulatory compliance features

Double-blind, automatic order assignment to appraisers
Commissioned staff does not know which appraiser receives order
Communications log feature tracks every message back and forth from lender to appraiser, plus all system activities, on every order
Compliance documents are stored to compile and include in your loan package for added regulatory protection
Fully automated Reg B compliance – you don’t even have to lift a finger to know you’re compliant

FEMA Disaster Monitoring

instantly know if any collateral properties are in a declared disaster area

Quickly track any collateral properties that may be in a disaster zone.
Track and monitors properties either for the life of the loan, or for the date range of your choosing.
Disaster monitoring ensures you instantly know which subject properties may be in harm’s way.
Enable monitoring on individual orders, automatically have all orders added to the FEMA Watchlist, or provide a series of addresses that you would like to have monitored.
When any collateral properties you hold are in a disaster area, you can automatically order property inspections with the Verisite mobile property inspection tools.

FEMA Disaster Monitoring

instantly know if any collateral properties are in a declared disaster area

Quickly track any collateral properties that may be in a disaster zone.
Track and monitors properties either for the life of the loan, or for the date range of your choosing.
Disaster monitoring ensures you instantly know which subject properties may be in harm’s way.
Enable monitoring on individual orders, automatically have all orders added to the FEMA Watchlist, or provide a series of address that you would like to have monitored.
When any collateral properties you hold are in a disaster area, you can automatically order property inspections with the Verisite photo report and property inspection tools.